What to do…Water Damage
- If you can’t stop the flow of water, contact a plumber immediately.
- If possible, keep the indoor temperature below 70 degrees. This helps prevent microbial growth.
- Place foil or plastic below furniture legs to prevent rust or furniture stains on flooring.
- Turn off the electricity to any affected rooms.
- Place draperies through coat hangers and hang them on the rod to prevent water circles.
- Be extremely careful on wet, slippery floors.
- Remove items from the floor in affected closets.
- Remove breakable items from items that will need to be moved.
- Remove oriental or area rugs off of wet carpet.
- Do not use a household vacuum as this may cause an electrical shock.
- If available, use a wet/dry vacuum and/or clean dry towels to extract as much water as possible. * **
- Use fans to help dry the affected area.
- Try not to walk on wet carpeting as this may spread water to unaffected areas.
* If the water damage is minor, the above steps may be the only necessary.
** If the water damage is major, a restoration service may be required to extract water from carpet and inside walls to prevent further damage to your property. This is recommended for all water damage; however, policy coverage will vary by policy and deductibles must be met.
What to do…Sewage Backflow
- For safety, do not enter the affected area until after decontamination.
- Do not attempt any cleaning for health and safety reasons.
- If you absolutely must handle contaminated materials, wear rubber gloves.
- If possible, leave the premises until after cleanup and decontamination.
What to do…Mold Growth
- Mold grows when there is exposure to moisture and/or water. Stop the source of water intrusion, if possible.
- Call a restoration company immediately to have the growth evaluated.
- Do not disturb the growth. This may cause spores to become air borne and spread spores to unaffected areas.
- Do not apply direct air movement from fans or your HVAC system to the growth. This also may cause spores to become air borne and contaminate other areas.
- Close off the area if possible until a qualified inspection technician arrives.
- By law, a technician cannot tell you whether the growth is mold during the first visit. The technician must take a sample to a lab for testing. While results are being processed, keep the affected area closed off as much as possible.